FULFILLMENT SERVICES

Explore our offering

A modern twist on logistics: We provide smart, specialized fulfillment services that aim to deliver a uniquely boutique warehouse experience.
Fulfillment Leistungen, MOODJA Paket auf einem Stuhl

Your intelligent complete solution

Your smart all-in-one fulfillment solution

Experience MOODJA's boutique warehouse concept through the power of our quick and seamless solutions.
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Your products

Simply register your inbound products in our web tool and send them to us. We'll take care of the rest - no matter whether you need relabeling, simplified quality check or repacking. We are here to make the process hassle-free for you and your brand.

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Our boutique warehouse

Our state-of-the-art, sustainably-managed, and secure warehouse is located just outside of Berlin. Whether your product needs to be folded, hung, or all boxed up, we've got you covered with our custom warehouse management system.

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World-wide shipping

For B2C and B2B orders alike, your goods will be packed your way. We offer personalized packaging to create an optimal unpacking experience for your customers, helping you stand out from the crowd.

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Efficient returns management

We offer reliable and efficient returns management for garments, lifestyle products, and accessories. Our optional services include inspection, repackaging, steaming, and much more.

Our partner carriers

Cooperating with the most reliable shipping providers allows you to meet your customers' expectations around speed and convenience and drive loyalty through reliable and fast delivery.

Your dashboard

Our web-based, self-programmed platform serves as a comprehensive fulfillment back-office solution, allowing you efficiently to utilize a single, trusted partner for all your omnichannel requirements. We guarantee you an exceptional, dependable, and transparent service, saving you time and energy.
Fulfillment Software von MOODJA, ordern, tracking, returns und mehr
Inventarmanagement vom Fulfillment Anbieter MOODJA, Pullover auf einer Hängestange

Inventory management

With accurate inventory records and fast order processing, we assist you in providing faster and more reliable service to your direct and wholesale customers, leading to greater satisfaction and loyalty. MOODJA helps you enhance your business operations, lower expenses, and improve competitiveness.

Customization

We enable you to create an extraordinary unboxing experience that sets your brand apart from competitors and leaves a lasting impression on both direct customers and wholesale partners. You can utilize your own branded boxes or mailers, with or without marketing inserts. We not only passively follow the steps of your packing guide but also proactively assist you in enhancing it to maximize the experience and minimize costs.
Unboxing und Personalisierung Fulfillment, T-Shirts
Retourenprozess, Logistik, Fulfillment, Fashion

Closing the loop

A seamless returns process is what helps businesses establish a positive reputation among customers and differentiate themselves from competitors. Plus: Fast processing and impeccable quality checks will help you to identify trends in returns, and ultimately optimize your inventory management.

Additional services

Easily place kitting orders to have inventory prepared to your specifactions. Or have your returned garments steamed back to perfection. Our team is happy to offer personalized support and we are always there for you when special needs arise!

Transform your performance to top speed with MOODJA

Unlock your team's potential with our boutique fulfillment services. Get quick, seamless solutions that help your brand grow faster – and brighter. Ready to go? Contact us for your individual, non-binding quote today!
Request a quote
Fulfillment Partner, Fulfillment by Shopify, Shopify Fulfillment

Available integrations

We offer seamless and fast integration with the most popular  e-commerce platforms. You can establish a multichannel presence through Plentymarkets and Tradebyte.

Alternatively, you can take advantage of our in-house developed MOODJA Shopify app, which enables you to connect to our boutique warehouse with just a click of a button.

Yes, it can be that simple!

MOODJA, I have a question or two.

Fulfillment Leistungen, Model mit Klemmbrett vor MOODJA Paketen
Why MOODJA?
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We adapt our service packages to your current needs, regardless of whether you are serving private customers and/or wholesale partners. With our self-managed fulfillment boutique, we offer you unparalleled flexibility, enable steep growth curves and fulfill individual wishes.

With our sustainably managed warehouse, we are looking for contact with like-minded partners who also focus on sustainability. Our spacious and modern warehouse allows you to scale your operation so you never have to worry about moving your warehouse again. Our goal is to build strong, long-term partnerships based on trust, loyalty and reliability.

Which products and product categories can I have MOODJA store and ship?
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We are experts when it comes to fashion products and accessories. In addition, we are happy to support companies that are active in the household, beauty and health sectors. Foodstuffs, products with temperature control requirements, electrical appliances of all types and sizes, and oversized products are not part of our range of services. If you are still unsure whether MOODJA can support you, just contact us.

How long does it take until MOODJA can ship my goods?
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Outsourcing your fulfillment with MOODJA is quick and easy. We will discuss your shipping requirements over the phone or via video call and send you an individual offer. The technical connection of your online shop and the entry of your product and shipping data into our fulfillment software usually takes a maximum of 72 hours. How fast shipping can be processed via MOODJA ultimately depends entirely on you.

We are active in both B2B and D2C trading. Can MOODJA handle all of our fulfillment?
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We process all of your orders, whether they are direct sales to private customers or wholesale deliveries. With our easy-to-use software, you always have an overview and can view the status of your orders at any time. This makes it easy for you to keep control of your inventory.

We sell our products on various marketplaces. How can MOODJA help us with that?
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We're happy to hear that your products are selling well on multiple channels. However, if you use fulfillment solutions offered by various marketplaces, you risk diluting your brand integrity. Your products are sent in packages that bear the logo of the respective marketplace, and you have little to no control over the additional marketing inserts in the package. MOODJA can help you stay in control of your brand. When your customers order via Zalando or About You, for example, we offer you personalized packaging for the orders so that they experience your brand as if they were ordering products from your own online shop.

What packaging options does MOODJA offer?
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We tailor the packaging options entirely to your needs and will be happy to advise you if necessary. Especially in e-commerce, packaging plays an important role in the customer's buying experience. Where possible, we naturally prefer sustainable packaging.